Privacy Policy

Angola Global Hub (AGH) respects the privacy of its clients, partners, users and visitors of its digital platform. This Privacy Policy transparently explains how we collect, use, store and protect the personal data made available through AGH's website, digital platforms and services. Personal data is processed in accordance with the applicable law of the Republic of Angola, namely Law no. 22/11, of 17 June (Personal Data Protection Law). Where users or operations are subject to foreign legislation, including the European Union General Data Protection Regulation (GDPR), AGH will seek to observe any additional applicable requirements. By using the website or providing personal data to AGH, the data subject acknowledges having read this Privacy Policy.

The data controller is Angola Global Hub (AGH), Zenith Towers, A16, Talatona, Luanda, Angola. Email: info@angolaglobalhub.ao. Phone: +244 929 106 062. AGH determines the purposes and means of the processing of data collected in the course of its activities.

AGH collects only data that is adequate, relevant and necessary for the identified purposes.

3.1 Data provided directly by the user: full name; role and organisation represented; email address; phone number; business or postal address; professional identification data; information about the company, project or activity; contact preferences; information provided through forms; data required for contracting, invoicing or service delivery. Where applicable, payment or billing information may also be collected.

3.2 Data collected automatically: IP address; device type; operating system; browser type; language; pages visited; date and duration of the visit; platform usage data; information gathered through cookies and similar technologies.

3.3 Data from third parties: commercial partners; organisations we collaborate with; public directories or sources; professional referrals. Collection will always respect the principles of transparency and legitimate purpose.

Service delivery: responding to contact requests; assessing commercial opportunities; delivering contracted services; supporting certification, training, investment or business-matching processes.

Client and partner relationship management: operational communication; contract management; administrative processes; invoicing and accounting obligations.

Institutional and commercial communication: sending information about services; announcing events; sharing relevant content; communicating opportunities (based on consent or other applicable legal grounds).

Service improvement: usage analysis; improving the digital experience; developing new services.

Legal compliance: compliance with legal, tax or regulatory obligations; responding to requests from competent authorities.

Consent (for example, newsletter subscription or receipt of commercial communications). Performance of a contract or pre-contractual steps (preparing a proposal, delivering a service, managing a contractual relationship). Compliance with legal obligations. Legitimate interest (platform security, institutional communication, service improvement, management of client and partner relationships).

AGH does not sell, trade or make personal data available for purposes incompatible with this Policy. Data may be shared, where necessary, with: service providers (technology services, digital hosting, communication systems, administrative processing, specialised professional services), who may only use it for the contracted purposes; strategic partners, when necessary to deliver a service or create a commercial opportunity, in compliance with applicable law; public authorities, where there is a legal obligation or legitimate request.

Some technology providers or partners may be located outside Angola. In such cases, AGH will seek to ensure adequate protection and confidentiality measures, in compliance with applicable law.

AGH retains data only for the period necessary to fulfil the purposes, considering the duration of the contractual relationship, legitimate operational needs, legal and tax obligations, and the need to defend AGH's rights. Once that period ends, data will be deleted or anonymised.

AGH adopts appropriate technical and organisational measures to protect data against unauthorised access, loss, undue alteration, unauthorised disclosure and misuse, including access control, protection of digital platforms, management of internal permissions, information security best practices, and confidentiality of authorised staff and partners. Despite these measures, no digital system can guarantee absolute security.

Under applicable law, the data subject may exercise: access to their data; update or correction; deletion where applicable; withdrawal of consent; objection to certain processing activities; and information about the use of their data. Requests should be sent to info@angolaglobalhub.ao. AGH will assess each request in accordance with applicable law.

AGH uses cookies and similar technologies to ensure the operation of the website, improve the experience, analyse usage and support digital communication activities. Users can manage preferences through their browser or the website's tools. For more information, see the Cookie Policy.

AGH may send communications about services, events, relevant content and business opportunities. Users may request that these be stopped at any time through the official contacts.

AGH may update this Policy whenever necessary to reflect legal, technological or operational changes. The updated version will be available on the website, with the date of the latest update.

Angola Global Hub, Zenith Towers, A16, Talatona, Luanda, Angola. Email: info@angolaglobalhub.ao. Phone: +244 929 106 062.